The short version

Trade real things you own. Describe them honestly. Turn up when you say you will. Treat the other person like someone who knows where you live, because after a meet-up they roughly do.

What you can trade

Physical items you own outright and can hand to someone in person. That’s it. Brtr is not for services, digital goods, subscriptions, event tickets, or anything that has to be shipped.

What you cannot trade

Weapons, ammunition, explosives, and realistic replicas
Drugs, prescription medication, vapes, tobacco, and alcohol
Live animals and anything derived from protected species
Stolen goods, or anything you cannot prove you own
Counterfeits, replicas sold as genuine, and unauthorised copies
Recalled products and items with defeated safety devices
Human remains, bodily fluids, and medical waste
Adult material, and anything sexual in nature
Government IDs, uniforms, licences, and official documents
Hazardous materials, including most batteries shipped loose
Anything whose sale or transfer is restricted where you live

Review this list against local law in each market you launch in — several categories above are regulated differently by country, and some jurisdictions require additional named categories.

Money stays out of it

There is no payment in Brtr, and there must be none around it either. Do not offer or accept cash, transfers, gift cards, or cryptocurrency to make up a difference in value. If the trade doesn’t work as a straight swap, add another item or walk away.

Anyone who asks you to pay them is running a scam. Report it.

Honest listings

Photograph the actual item, in its actual condition, yourself.
Disclose damage, missing parts, and anything that doesn’t work. Put it in the description, not in a message after someone swipes.
Pick the condition honestly. “Good” with a crack is not “Like New”.
Say what you’re looking for. A wish of “Nothing Specific” is allowed, but it makes you much harder to match.

Behaviour

Be direct and be civil. Specifically:

Turn up. If you can’t make a meet-up, say so as early as you can. Repeated no-shows get accounts suspended.
No harassment. No threats, slurs, discrimination, sexual comments, or persistence after someone has stopped replying.
No off-platform pressure. Asking to move to another app before a trade is agreed is a red flag and we treat it as one.
No rating games. Don’t trade ratings, don’t offer anything for one, and don’t use a rating as leverage.

Reporting

Every listing, conversation and profile has a report action. Reports are read by a person. Tell us what happened plainly — the trade record comes attached automatically, so you don’t need to reconstruct it.

If you are in immediate danger, contact your local emergency services first. We are not an emergency service.

What happens when someone breaks these rules

We weigh what happened, whether it was deliberate, and whether it has happened before.

A warning and removal of the listing or message, for most first-time issues.
A feature restriction — typically losing the ability to message or list for a period.
Suspension of the account.
A permanent ban, immediately and without a warning, for anything involving safety, theft, fraud, or a prohibited item.

Creating a new account to get around any of these is itself a permanent-ban offence.

Appeals

If you think we got it wrong, reply to the enforcement email and a different person will look at it. Confirm your actual appeals route and turnaround time — several app-store and EU regimes now require a stated appeals process and a response window.